Cisco
Small Business
SPA509G Configuration Utility
 
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Voice
 
Call History
 
Personal Directory
 
Attendant Console Status
   
 

 
System Information
Connection Type:    DHCPCurrent IP:    192.168.0.15
Host Name:    SEP2C86D21073CADomain:    
Current Netmask:    255.255.255.0Current Gateway:    192.168.0.1
Primary DNS:    192.168.0.1
Secondary DNS:    
 
Reboot History
Reboot Reason 1:    Provisioning(11/18/2018 13:44:50)Reboot Reason 2:    Provisioning(11/17/2018 13:44:12)
Reboot Reason 3:    Provisioning(11/16/2018 13:43:36)Reboot Reason 4:    Provisioning(11/15/2018 13:42:59)
Reboot Reason 5:    Provisioning(11/14/2018 13:42:22)
 
Product Information
Product Name:    SPA509GSerial Number:    CCQ21170KAP
Software Version:    7.5.2Hardware Version:    1.1.0
MAC Address:    2C86D21073CAClient Certificate:    Installed
Customization:    OpenLicenses:    None
 
Phone Status
Current Time:    11/18/2018 19:44:39Elapsed Time:    05:58:57
Broadcast Pkts Sent:    16Broadcast Bytes Sent:    1364
Broadcast Pkts Recv:    255503Broadcast Bytes Recv:    24196080
Broadcast Pkts Dropped:    0Broadcast Bytes Dropped:    0
RTP Packets Sent:    11221RTP Bytes Sent:    274710
RTP Packets Recv:    9105RTP Bytes Recv:    274060
SIP Messages Sent:    4858SIP Bytes Sent:    2136064
SIP Messages Recv:    1593SIP Bytes Recv:    868068
External IP:    Operational VLAN ID:    70
SW Port:    100M Full DuplexPC Port:    100M Full Duplex
 
Ext 1 Status
Registration State:    RegisteredLast Registration At:    11/18/2018 19:44:22
Next Registration In:    6 sMessage Waiting:    No
Mapped SIP Port:    
 
Ext 2 Status
Registration State:    Not RegisteredLast Registration At:    
Next Registration In:    Message Waiting:    No
Mapped SIP Port:    
 
Ext 3 Status
Registration State:    Not RegisteredLast Registration At:    
Next Registration In:    Message Waiting:    No
Mapped SIP Port:    
 
Ext 4 Status
Registration State:    Not RegisteredLast Registration At:    
Next Registration In:    Message Waiting:    No
Mapped SIP Port:    
 
Ext 5 Status
Registration State:    Not RegisteredLast Registration At:    
Next Registration In:    Message Waiting:    No
Mapped SIP Port:    
 
Ext 6 Status
Registration State:    Not RegisteredLast Registration At:    
Next Registration In:    Message Waiting:    No
Mapped SIP Port:    
 
Ext 7 Status
Registration State:    Not RegisteredLast Registration At:    
Next Registration In:    Message Waiting:    No
Mapped SIP Port:    
 
Ext 8 Status
Registration State:    Not RegisteredLast Registration At:    
Next Registration In:    Message Waiting:    No
Mapped SIP Port:    
 
Ext 9 Status
Registration State:    Not RegisteredLast Registration At:    
Next Registration In:    Message Waiting:    No
Mapped SIP Port:    
 
Ext 10 Status
Registration State:    Not RegisteredLast Registration At:    
Next Registration In:    Message Waiting:    No
Mapped SIP Port:    
 
Ext 11 Status
Registration State:    Not RegisteredLast Registration At:    
Next Registration In:    Message Waiting:    No
Mapped SIP Port:    
 
Ext 12 Status
Registration State:    Not RegisteredLast Registration At:    
Next Registration In:    Message Waiting:    No
Mapped SIP Port:    
 
Line 1 Call 1 Status
Call State:    IdleTone:    None
Encoder:    G729aDecoder:    G729a
Type:    InboundRemote Hold:    No
Callback:    Peer Name:    Vigilancia .
Peer Phone:    120Duration:    00:00:27
Packets Sent:    2481Packets Recv:    1648
Bytes Sent:    49600Bytes Recv:    49440
Mapped RTP Port:    Media Loopback:    
Decode Latency:    33 msJitter:    3 ms
Round Trip Delay:    Not AvailableEnd System Delay:    0 ms
Packets Lost:    3Packet Error:    0
Loss Rate:    0Discard Rate:    0
Burst Duration:    0 msGap Duration:    0 ms
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 1 Call 2 Status
Call State:    IdleTone:    None
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 2 Call 1 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 2 Call 2 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 3 Call 1 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 3 Call 2 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 4 Call 1 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 4 Call 2 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 5 Call 1 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 5 Call 2 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 6 Call 1 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 6 Call 2 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 7 Call 1 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 7 Call 2 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 8 Call 1 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 8 Call 2 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 9 Call 1 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 9 Call 2 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 10 Call 1 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 10 Call 2 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 11 Call 1 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 11 Call 2 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 12 Call 1 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Line 12 Call 2 Status
Call State:    Tone:    
Encoder:    Decoder:    
Type:    Remote Hold:    
Callback:    Peer Name:    
Peer Phone:    Duration:    
Packets Sent:    Packets Recv:    
Bytes Sent:    Bytes Recv:    
Mapped RTP Port:    Media Loopback:    
Decode Latency:    Jitter:    
Round Trip Delay:    End System Delay:    
Packets Lost:    Packet Error:    
Loss Rate:    Discard Rate:    
Burst Duration:    Gap Duration:    
R Factor:    MOS Listening:    
MOS Conversational:    
 
Downloaded Ring Tone
Status:    Idle
Ring Tone 1:    Not Installed
Ring Tone 2:    Not Installed
 
Custom CA Status
Custom CA Provisioing Status:    
Custom CA Info:    Not Installed

 
Internet Connection Type
Connection Type:    
 
Static IP Settings
Static IP:    NetMask:    
Gateway:    
 
Optional Network Configuration
HostName:    Domain:    
Primary DNS:    Secondary DNS:    

 
General
Screen Saver Enable:     Screen Saver Wait:    
Screen Saver Icon:    

 
Call Forward
Cfwd Setting:     Cfwd All Dest:    
Cfwd Busy Dest:    Cfwd No Ans Dest:    
Cfwd No Ans Delay:    
 
Speed Dial
Speed Dial 2:    Speed Dial 3:    
Speed Dial 4:    Speed Dial 5:    
Speed Dial 6:    Speed Dial 7:    
Speed Dial 8:    Speed Dial 9:    
 
Supplementary Services
CW Setting:     Block CID Setting:    
Block ANC Setting:     DND Setting:    
Dial Assistance:     Preferred Audio Device:    
Time Format:    Date Format:    
Text Message:     Text Message From 3rd Party:    
Alert Tone Off:    
 
Audio
Ringer Volume:    Speaker Volume:    
Handset Volume:    Headset Volume:    
Handset Version:    Deep Bass:    
 
LCD
LCD Contrast: